As smartphones and tablets become ever more indespensible work tools, enterprise mobility management platforms (EMM) are being used deliver collaboration tools, such as voice and video conferencing, directly to user devices.

With implications for all of IT, a new market survey by tech and services provider CDW found that most companies now view their mobility and collaboration platforms as one digital workspace. Additionally, the survey also found that end-users are playing a larger role in selecting those "digital workspace" platforms.

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